Mystery Dining & Guest Feedback

Become a Silent Customer

01491 572 701 or let us call you

As a Silent Customer AKA a mystery shopper you will be asked to covertly visit restaurants and pubs to experience the service, the food and other specific areas of the business. You will then be asked to complete a detailed on-line questionnaire.

In return for your observations and empathic, objective feedback, you will have the cost of your meal partly or fully reimbursed. With some retail or drink only visits there is also a fee. 

However, there is no such thing as a free lunch so we recommend that you read all of the associated information before you register. FIND OUT MORE